Cookie Policy
How Knoweriq Uses Cookies and Tracking Technologies
Last Updated: January 15, 2025
What Are Cookies?
Cookies are small text files that websites place on your device when you visit them. Think of them as digital breadcrumbs that help websites remember who you are and what you've done during your visits. At Knoweriq, we use these technologies to make your learning experience smoother and more personalized.
When you browse mrchanlmoe.com, your browser automatically receives and stores these cookies. They contain information like your preferences, login status, and how you interact with our content. This isn't just technical jargon – it's actually what makes modern websites work the way you expect them to.
Important to Know:
Cookies don't contain personal information like your name or address unless you specifically provide it to us. They're more like anonymous ID cards that help our website recognize your browser.
Types of Cookies We Use
Essential Cookies
These cookies are absolutely necessary for our website to function properly. Without them, you wouldn't be able to navigate between pages, log into your account, or access secure areas of our platform.
- Maintaining your login session
- Remembering items in your cart
- Ensuring website security
- Loading pages correctly
Functional Cookies
These enhance your experience by remembering your choices and preferences. They make our website more convenient and tailored to how you like to use it.
- Remembering your language preference
- Storing your course progress
- Keeping your display settings
- Personalizing content recommendations
Analytical Cookies
We use these to understand how visitors interact with our website. This data helps us improve our content and make the learning experience better for everyone.
- Counting website visitors
- Tracking popular content
- Identifying technical issues
- Measuring course completion rates
Marketing Cookies
These cookies help us show you relevant advertisements and measure the effectiveness of our marketing campaigns. They also prevent you from seeing the same ad repeatedly.
- Displaying relevant course recommendations
- Tracking ad performance
- Personalizing marketing messages
- Managing frequency of advertisements
Specific Cookies on mrchanlmoe.com
Here's a detailed breakdown of the main cookies you'll encounter while using our platform:
Cookie Name | Purpose | Duration | Type |
---|---|---|---|
knoweriq_session | Maintains your login session and course progress | Session | Essential |
user_preferences | Stores your language and display preferences | 1 year | Functional |
analytics_tracking | Collects anonymous usage statistics | 2 years | Analytical |
course_recommendations | Powers personalized course suggestions | 6 months | Functional |
marketing_consent | Remembers your marketing preferences | 1 year | Marketing |
Third-Party Cookies
Sometimes we work with trusted partners who help us provide better services. These partners may also place cookies on your device, but we want you to know exactly what's happening.
Our main third-party partners include analytics providers who help us understand how our website performs, and advertising networks that help us reach people who might be interested in our courses. Each of these partners has their own privacy policies that govern how they use your data.
For example, we use Google Analytics to understand which courses are most popular and where people might be having trouble with our website. We also work with advertising platforms to show relevant course recommendations to people who've visited our site before.
How Cookies Improve Your Experience
Let me give you some concrete examples of how cookies make your experience on Knoweriq better:
When you're halfway through a course and close your browser, cookies remember exactly where you left off. Without them, you'd have to start from the beginning every time. They also remember if you prefer videos with subtitles or if you like to take notes in a particular format.
If you're browsing courses on advertising techniques, cookies help us suggest related topics like consumer psychology or digital marketing trends. This isn't random – it's based on what other learners with similar interests have found valuable.
For our Spanish users, cookies remember that you prefer content in English (since all our content is in English) and adjust timestamps and date formats to match Spanish conventions, making everything feel more familiar.
Managing Your Cookie Preferences
You have complete control over how cookies work on your device. Here's how to manage them in different browsers:
Settings → Privacy and security → Cookies and other site data
Options → Privacy & Security → Cookies and Site Data
Preferences → Privacy → Manage Website Data
Settings → Site permissions → Cookies and site data
Keep in mind that blocking all cookies might affect how our website works. Essential cookies are necessary for basic functionality, so disabling them could prevent you from logging in or accessing your courses.
Data Retention and Your Rights
We don't keep cookie data forever. Most of our cookies expire automatically – some when you close your browser, others after a set period. We regularly review and clean up old data that's no longer needed.
You have the right to know what data we collect, request copies of your data, ask us to correct inaccurate information, or request deletion of your data. Since we operate in the Spanish market, we follow both European and Spanish data protection regulations.
If you want to exercise any of these rights or have questions about our cookie practices, don't hesitate to reach out to our team. We're here to help you understand and control your data.
Updates to This Policy
Technology evolves, and so do our practices. We review this cookie policy regularly and update it when necessary. When we make significant changes, we'll notify you through our website or by email if you're registered with us.
The date at the top of this policy shows when it was last updated. We encourage you to check back occasionally to stay informed about how we use cookies and protect your privacy.
By continuing to use mrchanlmoe.com after we post changes to this policy, you're agreeing to the updated terms. If you don't agree with the changes, you can adjust your cookie settings or stop using our website.
Questions About Our Cookie Policy?
We're committed to transparency about how we use cookies and tracking technologies.
Contact us at: help@mrchanlmoe.com
Call us: +34 915 217 875
Visit us: Sagarminaga Kalea, 10, 48004 Bilbo, Bizkaia, Spain